Billing & Revenue Operations Specialist

Ho Chi Minh City, Vietnam | Finance | Full-time

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The private markets are a multi-trillion-dollar powerhouse that funds everything from tech startups to major infrastructure projects, yet much of it still operates on fragmented, inefficient legacy systems. At Anduin, we're changing that. The Anduin platform is built for the complete investor experience. We're not just improving a process; we're creating a better way for the entire industry to operate.

The Anduin Platform has supported over $205 billion in capital raised, helping more than 1,180 funds and 64,000 investors transact in a more efficient and investor-friendly way. This remarkable traction is a testament to the powerful, tangible value we deliver to our clients every day, solidifying our position as a leader in the financial technology space.

We're a global team of over 140 talented individuals with deep private market expertise across North America, Europe, and Asia. Since our founding in 2014, we've remained focused on our mission to revolutionize investing in alts and empower LP-GP relationships. If you're ready to join a team that is transforming an entire industry and making a real impact, we encourage you to apply.

Job Overview:

This is a hands-on operations role focused on billing execution, receivables follow-up, commissions support, reporting, and cross-functional coordination. It is not a bookkeeping, audit, or traditional accounting role. We are looking for someone who is detail-oriented, highly responsive, comfortable communicating with clients, and able to improve efficiency and scalability by building and leveraging AI-powered systems and automation.

Job Responsibilities:

  • Billing, AR & Collections 

    • Create, issue, and send invoices to clients; proactively follow up to ensure prompt payment.

    • Coordinate with internal teams to confirm service delivery details for accurate billing.

    • Manage accounts receivable, monitor overdue balances, and drive timely collections follow-up.

    • Maintain accurate customer contract records and ensure billing reflects agreed terms.

  • Sales Tax

    • Manage sales tax administration across applicable US jurisdictions, including filings, reconciliations, related follow-up, and new registrations as needed.

  • Commissions, Reporting & Reconciliation

    • Ensure accurate calculation and timely processing of sales commissions.

    • Generate operational reports including Deferred Revenue, Accounts Receivable Aging, and Account Summaries.

    • Perform reconciliations and help ensure accuracy and consistency across billing, commissions, and related operational reports.

  • AI & Automation

    • Complete required AI training and independently build and utilize AI-powered workflows, agents, and automations to improve efficiency, accuracy, and scalability in day-to-day work.

  • Support ad-hoc projects, analyses, and operational initiatives related to revenue processes as directed by the manager

Job Qualifications:

  • 2–5 years of experience in AR, finance operations, revenue operations, sales operations, or similar hands-on operational roles preferred.

  • Strong business communication skills in English, both written and verbal (MUST), with the ability to correspond with clients in a professional, corporate tone across a range of situations, including payment follow-ups and dispute resolution.

  • Willing to complete required AI training and assessment, and able to independently build and use AI-powered workflows, agents, and automations as part of the role.

  • Advanced Excel/Google Sheets skills, with the ability to build clean, well-structured trackers, analyses, and reporting files from scratch.

  • Strong logical thinking and problem-solving skills, with the ability to assess issues from multiple angles and adapt solutions as needed.

  • Detail-oriented, accountable, and tech-savvy, with the ability to learn new tools quickly and manage multiple priorities in a fast-paced environment.

  • Experience with Salesforce or similar CRM systems is a plus.